Information and Common Questions
Have a questions not answered here? Fire us an email! We are quick to answer. CLICK ME TO EMAIL
Refund Policy
All plans have a no questions asked 30 day refund policy. PLUS if you cancel the service AFTER 30 days you will get to keep a credit with us for your full amount on any future purchase. (We understand occasionally due to unforeseen circumstances things get postponed.) It is ALWAYS quicker just to contact us rather than PayPal for a refund.
I did not receive my product or a link to my purchases!
The first thing to do is check your spam folders and white list any email from us!
Do not worry! Your purchase is safe and guaranteed!
If there is no email in your spam folder submit a ticket here.
But remember there is a reason you didn’t get the original so try to use a different email address. Gmail is always good.
If you don’t get a reply in your inbox within a few hours at most then check back here for your answer, we reply fast and your answer will be here!
If you email us with your phone number we will call/skype you! CLICK ME TO EMAIL
Imports – In general we don’t allow it due to massive abuse and spam complaints.
However we will discuss it on a case by case basis if you have a previous double optin list from a reputable service.
As well trial members cannot import – you must upgrade your account to import your existing lists.
We do offer a Special One Time Import of your previous leads if obtained
via a double opt in service such as Aweber or Getresponse. Please Contact us with your details.
Currently we allow double opt-in leads from these major email services:
Aweber, Getresponse, Constant Contact., Mailchimp, Trafficwave and a few others.
Other sources are not allowed – such as free lists etc. since they are 99%
dead emails, spam traps etc. and always lead to spam complaints which can
cause your account to be suspended.
Spam Is Not Allowed!
This means adhering to all Can-Spam laws
You must identify yourself clearly as well as your physical address.
Any misleading emails can lead to loss of your account.
No Hate, Racist, Pornography or Unrequested Spam allowed.
If you have any doubts ask first before you send!
How Hard Is It To Setup?
It is very easy! There is a built in help system as well as tutorials in video and text format.
More importantly we will help you get started if you need any assistance. Helping our clients is number one for us!
Delivery Rates
We have excellent delivery rates – currently 99%! As good as or better than other services.
Tremendous work is put into maintaining excellent ratings with all the major email companies such as Yahoo and Gmail etc.
Have a questions not answered here? Fire us an email! We are quick to answer. CLICK ME TO EMAIL
