You may find your answer in the KNOWLEDGE BASE first! Please check there for common questions before submitting a ticket, thanks!

A side note since we get asked this a lot… we are adjusting our site name to instead of  – why? because 15 years ago having the word BOT in your URL was fine, but now bots are associated with spam and hackers, so there you go!

Don’t worry though your account is unchanged as is your LOGIN no matter when you signed up!

You can reach us here – we will get back to you ASAP! If you don’t get a reply in your inbox within a few hours at most then check back here for your answer, we reply fast and your answer will be here.  If you include your phone number we will call/skype you if you don’t get an email reply!  

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